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Job Description
- To build a strong relationship with customers and Take the extra mile to engage the customer.
- To resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
- Hosting clients in events, draft newsletters and dispatch them to the clients to stay tuned.
- Send greetings to clients in social events (Ramadan, Eid , New Year….etc) by mail or SMS.
- Collecting installments from customers.
- Negotiating all contracts with prospective clients.To build a strong relationship with customers and Take the extra mile to engage the customer.
- To resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
- Hosting clients in events, draft newsletters and dispatch them to the clients to stay tuned.
- Send greetings to clients in social events (Ramadan, Eid , New Year….etc) by mail or SMS.
- Collecting installments from customers.
- Negotiating all contracts with prospective clients.
Job Requirements
- Proven Working Experience as Customer Service Specialist not less than 7years.
- Real Estate Background is must
- Excellent Communication, Presentation and problem solving skills.
- Excellent user of Excel and MS Office use to merge information and emails.
- Males Only.
