Hotel Reservations Agent

Booking Holiday -
Nasr City, CairoPosted 11 months ago

90Applicants for2 open positions

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Assisting and advising customers who may be choosing from a variety of hotels options.
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation on the customers’ desired travel dates
Processing payments and sending confirmation details to customers
Sorting out any issues that may arise with bookings or reservations.
Selling and promoting reservation services.
Answering any questions customers might have about the reservation process.
Providing support to customers who may need to amend or cancel a reservation.

Proven experience as a purchasing agent or relevant role
Demonstrable experience in negotiating prices and terms and conditions
Knowledge of market research, data analysis and purchasing best practices
Working knowledge of MS Office and purchasing software (e.g. SpendMap)
Excellent communication and interpersonal skills
A strong analytical mindset
Outstanding organizational skills
BSc/BA in business administration or relevant field; MSc/MA will be considered a plus