Call Center Agent
Stint EG -
6th of October, GizaPosted 1 year ago47Applicants for8 open positions
- 6Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Job Requirements
????Fluent German speakers
????9 working hours
????Giza residents
????fixed shifts :
10:00 am till 7:00 pm
????saturdays and Sundays off
????Hybrid working location