Remote Tow Dispatcher (US Accounts) English Fluent | USD Salary
Cairo, Egyptposted 55 minutes agoJob Details
Skills And Tools:
Job Description
Guardian VA & Logistics is hiring Remote Tow Dispatchers for US accounts.
If you're an English-fluent professional with dispatch, call center, or customer service experience and you're ready to handle real US towing operations from home keep reading
THE ROLE
You'll be the operational heart of a US-based towing company from your home in Egypt. Your day will include:
- Dispatching tow trucks for incident management, private property, and consent tows
- Handling police rotation calls in real time
- Updating TMS / CAD systems accurately
- Communicating with drivers, customers, and property managers
- Coordinating ETAs, confirmations, and follow-ups
- Logging calls and generating end-of-shift reports
You'll be assigned to ONE client account not bounced around. You'll know your drivers, your trucks, your routes, and your customers.
Job Requirements
REQUIREMENTS
- Excellent spoken and written English (neutral accent preferred)
- 3+ years of dispatch, call center, or customer service experience
- Available for US time zones (Eastern, Central, or Pacific shifts)
- Reliable home internet (50 Mbps minimum)
- Quiet, dedicated workspace
- Headset, computer with dual monitors, and backup power
- Ability to start within 1 week
- Commitment to a minimum 6-month engagement
⭐ NICE-TO-HAVE
- Previous towing industry experience
- Familiarity with TMS / CAD systems
- Experience with US-based clients
- Background in 911, emergency, or roadside assistance
