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Job Description
- Provide help desk support and resolve problems to the end user’s satisfaction.
- Technical assistance to staff and users (Desktops, printers, network, video conferencing (Zoom, Team, Webex, etc.)
- Maintain the IT devices' hardware, software, applications, printers, scanners, communication, and security daily to ensure the smooth operations of the IT devices and ensure the availability of the data.
- Configure and troubleshoot hardware as necessary (computers, printers, cell phones, networking, wiring, etc.).
- Identify IT equipment suppliers, analyze technical offers to acquire the best quality at reasonable prices, and handle the contracting process and invoices.
- Develop the weekly full backup schedule for all the data and mail on the servers to ensure the availability of the company data.
Job Requirements
- Bachelor’s degree in Computer Science, Computer Engineering or equivalent.
- Minimum 2 years of professional experience in Information Technology.
- Good knowledge of active directory and Office356 admin (SAS)
- Good knowledge of fire wall device (Forti-Sophos)
- Good knowledge of V-lans
- Good knowledge of Handle VMware and managing all VMs installed. Veeam
- Good knowledge endpoint security portal side and user side recommend (Kaspersky , Sophos)
