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Job Description
- Helping in different implementation phases of SAP SD.
- Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements.
- Facilitate workshops to collect business requirements.
- Map client business requirements, processes, and objectives; develop necessary product modifications to satisfy clients' needs.
- Helping Design, customize, configure, and testing of SD.
- Identify gaps, issues, and workaround solutions.
- Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.
- Handle changes or emergency transports as needed for high-priority issues.
- Document functional designs, test cases, and results.
- Proactively identify and propose business processes and/or system enhancements.
- Provide consulting services on both new implementations and existing support projects.
- Act as a liaison between the business functions and the technical team.
- Provide ad-hoc training and user support as required.
- Work self-directed and independently; may act as subject matter mentor to more junior members.
Job Requirements
- Bachelor degree in any related discipline.
- Minimum of 3 years of experience in a full cycle implementation as well as in support projects.
- Ability to multitask and manage multiple deliverables and projects at the same time.
- Ability to understand business processes from a customer perspective.
- Ability to work in a team environment, effectively interacting with others.
- Must be results-oriented, and demonstrate a can-do attitude – adaptability, flexibility, and resourcefulness