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Call Center Agent

Medmark Insurance Brokerage
Cairo, Egypt
Posted 1 year ago
152Applicants for1 open position
  • 150Viewed
  • 41In Consideration
  • 109Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Handle all Medmark inbound, outbound, welcome and renewal calls.
  • Provide excellent customer care by dealing with complex queries accurately and professionally.
  • Act as the first point of contact with customers to resolve any request.

Job Requirements

Job Requirements:

  • Fluency in English (Speaking, Reading and Writing) is a MUST.
  • Bachelor of business administration or a relevant bachelor's degree.
  • 0-2 year of experience in the customer service field.
  • Excellent in all Microsoft office tools.
  • Excellent communication and negotiation skills.
  • Able to deliver and repeat information with the utmost attention to detail.

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