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Job Description
- Create new business opportunities and sales leads.
- Expand business revenue from existing customer by in-depth selling
- Engage with customers, either face to face or over the phone
- Gain an understanding of customers' diverse and specific business needs and apply product knowledge to meet them
- Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them
- Identify and develop new business through networking and follow-up courtesy calls
- prepare and deliver presentations and demonstrations of software to customers
- market and promote a portfolio of products by writing and designing sales literature and attending industry events
- maintain awareness and keep abreast of constantly changing software systems and peripherals (e.g. keyboard and mouse)
- develop effective sales plans using sales methodology
- provide technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale
- advise on software features and how they can be applied to assist in a variety of contexts such as accounting, manufacturing or other specialist areas
- meet sales targets set by managers and contribute to team targets
- network with existing customers in order to maintain links and promote additional products and upgrades
- handle software problems and faults, referring on to specialist technical colleagues where appropriate
- respond to tender documents, proposals, reports and supporting literature
- manage workload to organize and priorities daily and weekly goals
- contribute to team or progress meetings to update and inform colleagues.
Job Requirements
- 4-6 years of experience
