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Job Description
- Interact with customers to answer questions and offer guidance.
- Maintain a solid understanding of company products and services, as well as current promotions and marketing efforts.
- Provide top-notch customer support in-person, over the phone, and via written communications.
- Attract, educate, and close sales with new customers.
- Place and fulfill orders for customers.
- Gather necessary information to solve problems and adequately meet customer needs.
- Identify opportunities to streamline or improve the customer experience.
- Collaborate with other members of the sales and customer service teams to ensure a high-quality experience for each and every one of our customers.
Job Requirements
- Experience from 3 to 5 years of working experience preferred in Education & Learning Field.
- Good human relation to interact with clients and team members
- Must be service oriented
- Have good supervisory skills and experience
- Excellent communication skills to interact effectively with people at all times and in all situations
- Computer skills (Microsoft, Excel)
- Strong leadership skills to effectively guide and manage a team to achieving sales goals
- Outstanding analysis and problem solving skills, and ability to make the right decisions most of the time
- Exceptional multitasking and organizational skills.
