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IT Support Specialist - Hardware

Hamza Group
6th of October, Giza
Posted 3 years ago
113Applicants for1 open position
  • 109Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Install and configure ICT hardware and software applications.
  • Diagnose and resolve hardware or software issues.
  • Preventive maintenance of ICT hardware and software.
  • Monitor company’s network infrastructure for availability and reliability.
  • Handle ICT users’ support requests, on-site and remotely.
  • Document SOP’s and perform diagnostic tests.
  • Recommend ICT hardware/software upgrades and repairs.
  • Request all needed ICT purchases (laptops, tablets, mobiles, printers, etc.)
  • Participate in team projects aiming to improve the quality IT support services.
  • Support the implementation of new ICT solutions or applications.

Job Requirements

  • Bachelor’s degree in fields related to ICT, or equivalent accredited certifications.
  • Males Only.
  • Residents of 6th October are preferred.
  • Excellent Knowledge of IT Fundamentals (hardware, software, network, security and infrastructure).
  • Excellent Knowledge of Microsoft platforms especially MS Windows 10.
  • Very Good Knowledge of Mac and Android.
  • Good Knowledge of Microsoft Azure and Microsoft 365 cloud applications.
  • Good knowledge of VoIP concepts.

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