Job Details
Skills And Tools:
Job Description
Now Hiring: Full-Time Remote Virtual Assistants – Join a Fast-Growing U.S.-Based Cleaning Company!
We’re looking for dedicated, detail-oriented, and proactive Virtual Assistants to join our remote team. English both verbal and written being proficient is critical in for your success in this role. This is a long-term, full-time opportunity with room to grow.
Position: Virtual Assistant (Full-Time)
Location: Remote
Salary: Competitive USD-based monthly salary + bonuses
Working Hours: U.S. Timezone (EST) – Looking to cover 3 shifts across multiple times
Responsibilities:
- Scheduling and dispatching cleaning teams using software (like BookingKoala or similar)
- Managing inbound and outbound sales calls with clients (must speak clear English)
- Handling reschedules, follow-ups, and last-minute changes efficiently
- Communicating with cleaners to confirm arrival, job progress, and completion
- Updating CRM and client notes, maintaining accurate records
- Following SOPs for onboarding new clients and supporting back-end operations
Handling customer service issues with professionalism and empathy
Job Requirements
- Excellent spoken and written English (this is a must, our clients need to feel like you're local)
- Prior experience in customer support or sales (cleaning industry is a plus)
- Reliable internet connection and laptop/PC
- Familiarity with CRMs, scheduling tools, or willingness to learn quickly
- Strong organizational and communication skills
- Willing to work CST hours consistently
Bonus if you have experience with:
✔️ BookingKoala
✔️ Discord, Google Workspace, or CRM tools
✔️ Remote work in a U.S.-based company
✔️ Cleaner team coordination or dispatching
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