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Office Administrator

Detroit, United States

Office Administrator

Detroit, United States
posted 1 month ago
105Applicants for1 open position
  • 2Viewed
  • 2In Consideration
  • 0Not Selected

Job Details

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Job Description

Now Hiring: Full-Time Remote Virtual Assistants – Join a Fast-Growing U.S.-Based Cleaning Company!

We’re looking for dedicated, detail-oriented, and proactive Virtual Assistants to join our remote team. English both verbal and written being proficient is critical in for your success in this role. This is a long-term, full-time opportunity with room to grow.

 

Position: Virtual Assistant (Full-Time)
Location: Remote
Salary: Competitive USD-based monthly salary + bonuses 
Working Hours: U.S. Timezone (EST) – Looking to cover 3 shifts across multiple times

 

Responsibilities:

 

  • Scheduling and dispatching cleaning teams using software (like BookingKoala or similar)

     
  • Managing inbound and outbound sales calls with clients (must speak clear English)

     
  • Handling reschedules, follow-ups, and last-minute changes efficiently

     
  • Communicating with cleaners to confirm arrival, job progress, and completion

     
  • Updating CRM and client notes, maintaining accurate records

     
  • Following SOPs for onboarding new clients and supporting back-end operations

     

Handling customer service issues with professionalism and empathy
 

Job Requirements

  • Excellent spoken and written English (this is a must, our clients need to feel like you're local)

     
  • Prior experience in customer support or sales (cleaning industry is a plus)

     
  • Reliable internet connection and laptop/PC

     
  • Familiarity with CRMs, scheduling tools, or willingness to learn quickly

     
  • Strong organizational and communication skills

     
  • Willing to work CST hours consistently

     

Bonus if you have experience with:
✔️ BookingKoala
✔️ Discord, Google Workspace, or CRM tools
✔️ Remote work in a U.S.-based company
✔️ Cleaner team coordination or dispatching

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