Job Details
Experience Needed:
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Job Description
Main Duties:
- Greet and welcome customers as soon as they arrive at the service center.
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures).
- Provide basic and accurate information in-person and via phone/email.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives.
- Follow communication procedures, guidelines, and policies.
Job Requirements
- Bachelor Degree
- Females Only
- Presentable
- Excellent organizational skills
- Ability to be resourceful and proactive when issues arise
- Excellent communication skills
