Housekeeping Manager

Assist in preparing the department's estimated budget, including the required tools and materials.

Assist in developing the annual recruitment plan based on operational needs.

Create and continuously improve the cleaning work plan to ensure efficiency and effectiveness.

Create operational and backup plans, assign tasks across all management levels, and set work priorities.

Monitor the implementation of the plan according to established quality standards and assess its effectiveness.

Conduct regular inspections of all departments to ensure cleanliness.

Check equipment condition, track its history, and ensure maintenance through internal or external services to keep operations running smoothly.

Report any malfunctions to the maintenance department for quick repairs.

Ensure the availability of cleaning supplies, tools, and equipment while selecting the highest quality products.

Process disbursement permits for housekeeping items, monitor usage, and investigate any equipment damage or waste.

Ensure compliance with safety procedures, proper use of safety equipment, and provide training on handling potential hazards such as chemicals, electricity, and fire.

Prepare monthly reports on supervisors' performance and monitor their oversight of employee performance.

Submit monthly report to senior manager regarding inventory, department needs, and any issues.

Prepare monthly reports on the plans set and the extent of their implementation.

Deal with problems and complaints related service performance and solve them.

Organize regular meetings for HK workers and supervisors to encourage them to improve the level of service.

Participate in staff selection processes, including testing and interviewing candidates for department roles.

Determine needs and develop a plan to train workers on how to use the machines, equipment and chemicals used, and ensure that supervisors implement the training programs set during work.

Supervise department employees during their duties to ensure precise execution of tasks and adherence to standards.

Evaluate the performance of HK staff and supervisors to ensure high-quality service delivery.

Continuously enhance employee skills and performance to achieve the highest level of customer satisfaction.

Ensure all HK adhere to their designated uniforms and maintain a professional appearance.

Perform any additional tasks that might be necessary for easier workflow, within the mainframe of the job’s specialty.