E-Commerce Operations Manager
Cairo, EgyptPosted 3 years ago141Applicants for1 open position
- 13Viewed
- 4In Consideration
- 0Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Maintain and execute E-commerce activities
- Manage day to day operations of the online store, including daily order fulfillment
- Account management of all sales channel partners and vendors
- Manage workflows of new product set-up and listing (strong grammar and writing skills in both Arabic and English required)
- Management of customer service for all sales channels
- Set up initiatives to deliver engaging customer experiences that drive conversions and retention
- Gather data from various sources (site analytics, customer research, competitor research) and convert these into insights, opportunities, and road map enhancements
- Lead product forecasting to supply the site with accurate units to meet customer demand
- Manage accuracy of stock delivery on all new product launches
- Collate all information and update monthly Management reports
- Conduct ad hoc reporting on business, stock, and customer service metrics
Job Requirements
- Experience handling E-commerce platforms, online sales, and website content management
- Excellent communication and organizational skills in addition to project management experience
- Financial acumen - ability to reconcile accounts receivables with payments received from sales partners
- Ability to manage tasks simultaneously
- Experience working on Google and web analytics
- Experience evaluating and executing SEO strategies
- Working in a start-up or early-stage environment where you will be defining best practices for your function
ADDITIONAL PREFERENCES
- Experience with dropshipping business
- Experience working as a site administrator on Ecommerce websites
- Knowledge of A/B Testing and Conversion Optimization
- Experience creating and managing paid digital advertising campaigns (Google Adwords and Social Media)