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Job Description
- Administer and maintain the Learning Management System (LMS) to ensure seamless operation and user experience.
- Coordinate with internal teams to upload, update, and organize course content and learning materials.
- Provide technical support and training to users, including instructors, learners, and administrators.
- Monitor system performance, troubleshoot issues, and liaise with IT or vendors for timely resolution.
- Generate and analyze LMS usage reports to support data-driven decision-making.
- Ensure compliance with data privacy and security standards within the LMS environment.
- Develop and implement LMS policies, procedures, and best practices.
- Assist in the integration of new tools, plugins, or features to enhance the LMS functionality.
- Manage user accounts, roles, and permissions according to organizational requirements.
- Stay updated on e-learning trends and recommend improvements to optimize the learning experience.
Job Requirements
- Minimum of 3 year and up to 8 years of experience in managing or administering a Learning Management System.
- Proven experience in an educational, training, or e-learning environment.
- Strong technical aptitude and familiarity with LMS platforms (such as Moodle, Blackboard, Canvas, or similar).
- Excellent organizational and multitasking skills.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- Demonstrated problem-solving and troubleshooting abilities.
- Attention to detail and commitment to data accuracy.
- Experience with content management and digital learning tools.
- Ability to work independently and collaboratively in a fast-paced environment.
- Willingness to stay current with emerging e-learning technologies and best practices.