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IT Technical Support Agent

Promech Engineering
Maadi, Cairo
Posted 2 years ago
204Applicants for1 open position
  • 55Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Windows 7-10-server Diagnosing and repairing faults.
  • Installing and configuring hardware and software.
  • Following up with clients to ensure the problem is resolved.

Job Requirements

  • Degree in computer science or information technology.
  • Highly motivated self-starter who takes initiative with minimal supervision.
  • Certification in Microsoft, Linux, or Cisco is Plus.
  • Experience in tech support, desktop support, or a similar role.
  • Office, Word. Excel, Outlook
  • Highly motivated self-starter who takes initiative with minimal supervision.
  • Interpersonal skills to interact with team members
  • Communication skills to work effectively with team members, support personnel, and clients
  • Ability to work independently and as part of a team
  • Very good written and spoken English and Arabic

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