Senior Payment Complaint Card Center
Smart Village, GizaPosted 3 years ago82Applicants for1 open position
- 67Viewed
- 10In Consideration
- 43Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Communicating with Billers, Banks, handling and following up their requests and inquiries.
- Handling and resolving the emerging disputes.
- Handling internal technical issues with the support team.
- Preparing daily, weekly & monthly reports for all payments complaints & Disputes analysis and improvements.
Job Requirements
- 1-3 years of experience, preferred in the Operation field, especially Pre-Paid Cards model.
- Very good knowledge of Excel, Outlook, Word, and Access.
- Excellent Communication Skills (verbally and written).
- Ability to work under pressure in a deadline-driven environment.
- Ability to work on weekends and late hours for a limited time.
- Strong attention to detail.
- Strong sense of ownership and responsibility.
- Ability to discretely handle sensitive and confidential information.