Customer Service Representative - English speaker
Centro -
Maadi, CairoPosted 1 year ago48Applicants for1 open position
- 46Viewed
- 12In Consideration
- 30Not Selected
Job Details
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Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Job Requirements
- Grads only
- Fluency in English is a MUST
- Excellent communication skills