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Service Desk Admin

Maadi, Cairo
Posted 3 years ago
49Applicants for1 open position
  • 47Viewed
  • 10In Consideration
  • 38Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Gender:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Receive/Handle customers calls
  • Create/Update CRM Case through CRM system
  • Handle/Follow-up Service tickets with other Service Centers
  • Archive Client Relationship Management System (“CRM) Device Receipt” and all other Service Division Documents
  • Manage Service Division logistics/messengers
  • Maintain quality in a timely manner

Job Requirements

  • Bachelor Degree in Business Administration or relevant degree
  • Customer Oriented
  • Microsoft Office skills (Outlook, Word, Excel…) is a must
  • Strong communication and Problem Solving skills
  • Males only

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