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Job Description
- Responsible for developing and implementing outbound sales strategies & objectives in coordination with other functions to meet the brands and corporate strategic objectives.
- Works with the brand managers and Head of Sales & Account Management to plan and administer the annual budget and sales targets.
- Works closely with Senior Management, will be responsible for the delivery of Sales KPI's targets through planning and managing all outbound sales activities to meet agreed-upon sales targets.
- Responsible for setting sales targets for all the team in coordination with the brand managers & monitoring the sales process to ensure all team members follow standard procedures while communicating with the clients.
- To ensure that aggressive sales, productivity & quality targets are met month by month. Leadership and management of the sales team members to achieve the required sales target for all brands from different clients and regions.
- Lead, motivate and develop the sales team capabilities.
- Contributes to the development and maintenance of sales team full process, standards, policies, and procedures.
- Responsible for periodical reports to the Head of Sales & Account Management & brand managers about the company sales, team members’ performance, etc.….
- In coordination with the HR Dept., will be responsible for hiring the best calibers to achieve the required objectives.
Job Requirements
- At least 4 years of experience in sales, back experience in the Service sector, experience in the Translation and localization industry is a definite plus.
- Excellent English Speaker
- Proven track record leading successful sales operations of call centers with a thorough knowledge of B2B sales.
- Excellent command of the English language.
- Experience in workforce planning forecasting.
- Strong business judgment with a track record of successful negotiations and overall relationship management.
- Business acumen with the ability to work with cross-functional teams.
- Ability to coach, train and motivate staff
- Must be able to demonstrate exceptional personal & managerial skills.
- Sufficient analytical and critical thinking, creative problem-solving, excellent time management