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Job Description
- Oversees the delivery of services for a group of selected accounts; leads multiple client teams in the planning, execution and successful management of services.
- Drives operational excellence through the establishment and execution of service standards, efficient processes/workflows and system resources with accountability for team effectiveness.
- Ensures team productivity by aligning duties, setting expectations and measuring performance; collaboratively establishes annual objectives for designated team members and monitors the achievement of goals.
- Supports overall team effectiveness through the timely completion and communication of assigned tasks and by sharing expertise and cross training where possible.
- Develops team member skills, individually and collectively; collaborates with Human Resources to select training and development resources that ensure employee needs are met.
Job Requirements
- Leadership
- Communication
- 3-5 years in managing sales teams