Job Details
Skills And Tools:
Job Description
• Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.
• Provide testing support to MasterCard customers for all products and services.
• Act as processing implementation advisor, to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities.
• Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products
• Define, create, maintain and document standard and non-standard key customer processing implementation processes.
• Provide training to CIS organization, other MasterCard organizations and the customer.
Job Requirements
• Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.
• Intermediate experience in “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management. Strong payment transaction processing and industry business principles knowledge.
• Ability to interact well with the customer, Sr. and Executive management
• Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
• Ability to drive change in a technical work environment
• Ability to multi-task covering multiple projects
• Mobile payment background processing/hands-on on any APIs that is used for authentication or authorization is a big plus
• Fluent in English is a must.
• Multilingual is a plus.
