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Job Description
Account Manager – Baby shop items
About the Job
We are looking for an ambitious and energetic Account Sales Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy and will directly report to Managing director. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Responsibilities:
- Brand strategy, brand guidelines, brand vision and value proposition for short as well as long term.
- Develops positive relationships with clients.
- Acts as the point of contact and handle customers’ individual needs.
- Resolves conflicts and provide solutions to customers in a timely manner.
- Suggests actions to improve and Identifies opportunities to grow business with existing clients.
- Makes sure clients receive requested services in a timely fashion.
- Coordinate with staff members working on the same account to ensure consistent service.
- Services multiple clients concurrently, often meeting deadlines.
- Communicates with clients to ensure that all of their needs are understood and addressed.
- Builds strong client relationships to maintain old business and acquire new customers.
- Collaborates with various internal departments to ensure that they fulfill all customer requests.
- Resolves complaints and keeping track of all processes that pertain to the client's desires.
- Acts as the client's representative in the company to ensure that their demands are met with a focus on improving the customer experience.
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
Job Requirements
- Bachelor’s degree in sales, communications, or related field.
- High Experience and Mothers behavior
- More education or experience may be preferred.
- Exceptional verbal and written communication skills.
- Ability to collect, track, and analyze large amounts of data.
- Adaptability and strong problem-solving skills.
- Excellent active listening skills.
- Ability to build rapport and collaborate with others within the company and externally.
- Understanding of consumer behaviors and industry trends.
- Extensive, accurate product knowledge Baby shop items
