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Customer Service Specialist

Kandil Industries - 
New Cairo, Cairo
Kandil Industries logo

Customer Service Specialist

New Cairo, Cairoposted 21 days ago

Job Details

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Job Description

  • Job Responsibilities:

  • Handle customer inquiries and provide accurate information about products and services.

  • Respond to customer complaints and resolve issues professionally.

  • Follow up on customer requests and ensure customer satisfaction.

  • Maintain accurate records of customer interactions.

  • Coordinate with internal departments to ensure timely resolution of customer issues.

  • Build and maintain positive relationships with customers.

Job Requirements

  • Job Requirements:

  • Previous experience in customer service is preferred.

  • Excellent communication and interpersonal skills.

  • Good problem-solving and organizational skills.

  • Good command of Microsoft Office.

  • Ability to work under pressure and handle multiple tasks.

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