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Technical Support Agent

TAB ERP Solutions
Cairo, Egypt
Posted 3 years ago
62Applicants for1 open position
  • 41Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Job Summary:

Provides technical and functional support in the areas of ERP (Enterprise Resource Planning) systems administration, problem resolution, support, system testing and training., test, deploy, and maintain data processing solutions to enhance the ERP systems

Job Description

  • Solve clients problems over the phone and online
  • Develops and presents training materials for end users
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
  • Improves system performance by identifying problems; recommending changes

Job Requirements

Job Requirements

  • Good knowledge in accounting systems
  • Good knowledge in ERP systems
  • Good Knowledge in SQL server
  • Excellent Communication Skills

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