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Chatbot Developer

MOBILY INFOTECH LTD INDI...
New Cairo, Cairo
MOBILY INFOTECH LTD INDIA logo

Chatbot Developer

New Cairo, CairoPosted 1 month ago
44Applicants for1 open position
  • 13Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Designing and Developing Chatbots: Creating and implementing chatbot functionalities, conversation flows, and user interfaces. This involves understanding user needs and translating them into effective chatbot interactions.
  • Natural Language Processing (NLP) & Machine Learning (ML): Utilizing NLP techniques to enable chatbots to understand and respond to human language naturally. Implementing ML algorithms to improve chatbot intelligence, learning capabilities, and response accuracy over time.
  • Integration: Integrating chatbots with various backend systems, databases, APIs, CRM platforms, and messaging channels (e.g., websites, mobile apps, Slack, Facebook Messenger).
  • Testing and Debugging: Conducting thorough testing to identify and resolve issues, ensuring the chatbot performs accurately and reliably. This includes troubleshooting bugs and optimizing performance.
  • Maintenance and Improvement: Continuously monitoring chatbot performance, analyzing user feedback and interaction data, and iterating on the design and functionality to enhance user experience and effectiveness.
  • Collaboration: Working closely with cross-functional teams, including UX/UI designers, product managers, data scientists, and other developers, to deliver high-quality chatbot solutions.
  • Staying Updated: Keeping abreast of the latest advancements in AI, NLP, ML, conversational UX, and chatbot development tools and frameworks.
  • Documentation: Creating and maintaining comprehensive documentation for chatbot design, development processes, and code.

Job Requirements

 Qualifications:

  • Experience in development of virtual agents (Chatbots, Voicebots) and natural language processing
  • Experience working with one or more AI/NLP platforms – Cognigy AI, DialogFlow, Alexa, Converse.ai, Amazon Lex, Rasa, Luis, Kore.AI, Microsoft Bot Framework, IBM Watson etc.
  • Knowledge of one or more of the following technologies: Typescript, JavaScript, Node.js
  • Experience in training Chatbots by analyzing historical chat conversations or large amounts of user generated content and process data
  • Practical knowledge of formal syntax, formal semantics, corpus analysis, dialogue management
  • Good problem-solving ability
  • Experience in building end-to-end pipelines for developing AI-based conversational applications
  • Strong understanding of API integrations, single sign-on (SSO), and token-based authentication
  • Hands-on experience with Postman for API testing, automation, and debugging
  • Knowledge of CI/CD pipelines (ex: Bamboo, Bitbucket) with end-to-end automation
  • Ability to develop unit test cases in line with project-specific standards
  • Proficient in working with HTTP, sockets, REST, and other web services
  • Skilled in extracting keywords and topics from chat logs.
  • Familiarity with Chatbot tool Cognigy AI
  • Experience working on Generative AI and Agentic AI
  • Experience in Typescript, NodeJS
  • Familiarity with Sprinklr Tool

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