Job Details
Skills And Tools:
Job Description
eady to join one of the top leading concepts for car sharing in Egypt & Middle east?
Friendycar is hiring "Telesales executive"
Job brief
We look for an enthusiastic Telesales Representative to contribute in generating sales. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective Telesales representative must be an excellent communicator and have superior people skills. to be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
· Contact potential or existing customers to inform them about our services
· Answer questions about services of the company
· Ask questions to understand customer requirements and close sales
· Enter and update customer information in the database
· Take and process orders in an accurate manner
· Handle grievances to preserve the company’s reputation
· Go the “extra mile” to meet sales quota and facilitate future sales
· Keep records of calls and sales and note useful information
Job Requirements
Requirements
· Proven experience as telesales representative or other sales/customer service role
· Proven track record of successfully meeting sales quota preferably over the phone
· Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
· Ability to learn about our services and describe/explain them to prospects
· Excellent knowledge of English
· Excellent communication and interpersonal skills
· Cool-tempered and able to handle rejection
· Outstanding negotiation skills with the ability to resolve issues and address complaints
