IT Helpdesk Engineer
New Cairo, Cairo
IT Helpdesk Engineer
New Cairo, CairoPosted 1 month ago75Applicants for1 open position
- 24Viewed
- 10In Consideration
- 0Not Selected
Job Details
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Job Description
- Manages PC setup and deployment for new employees.
- Respond to email messages for employees seeking help and provide prompt responses to questions from employees.
- Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other technical tools and products.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), Servers and other systems.
- Research the problem and come up with a solution.
- Assist with onboarding of new users.
- Install, test and configure new workstations, peripheral equipment, and software
- Installs and maintains all end-user software and hardware.
- Maintain the daily performance of computer systems.
- Troubleshooting LAN and Internet connectivity issues.
Job Requirements
- Bachelor degree, in Information Technology is Preferred.
- English fluency and ability to learn new technologies are required
- Knowledge dealing with Anti-virus Software, Printers, MS Office and Windows Operating Systems.
- Ability to adapt to new technologies and techniques
- Ability to multitask
- Prepares and presents technical information reports.
- Fair knowledge of operating systems including VMWARE.
- Knowledge of networks designing, implementation, and performance tuning (Preferred)
