IT Support Engineer (Multinational) Logistics Firm (New Cairo)
Pillars -
New Cairo, CairoPosted 1 year ago105Applicants for1 open position
- 90Viewed
- 28In Consideration
- 2Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:
Job Description
Major Functions:
Technical support for PCs and accessories.
Basic Duties & Responsibilities:
- Troubleshooting and fault isolation on PC's, 60%
- Installs and configures accessories components such as Printers and Scanners in multi-user, PC's.20%
- Provides full user PCs support to customs employees in site.20%
Basic Qualification:
Education:
Bachelor degree in Computer Science or a related field
Training Required:
At least … A+, MCSE …
Minimum time required in the job to fully performance the duties:
Competencies:
Communication Skills
Team skills
Ability to learn
Initiative
Customer focus
Key Performance Indicators:
Creative Problem Solving and Decision Making
Customer Service Excellence
Team Spirit
Interpersonal Communication
Work Ethics
Job Requirements
Experience:
- Two years experience in desktop hardware, software, and peripherals in a networked environment.
- Good working knowledge and ability to use all available technical resources pertaining to desktop installation, maintenance and troubleshooting.
- Experience working independently with strong self-motivation and time management skills.
- Ability to work independently with minimal supervision.
- Ability to learn new computer applications and office equipment as needed.
- Ability to work and help non-technical desktop users..
Skills:
- Languages:Arabic / English
- Computer: windows , Microsoft office, PCs, printers, scanner
Other: