Reservations Executive
WebBeds -
Nasr City, CairoPosted 3 years ago169Applicants for8 open positions
- 161Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
Job Purpose/Mandate/Summary
- Target is to deal with hotels/suppliers and ensure the number of bookings, follow up in pending cases to achieve the targets and maintain the client's satisfaction.
Specific Duties And Responsibilities
- Responsible for the daily communicate with hotels and providers.
- Responsible to ensure that the number of bookings assigned in the list are all done.
- Responsible for handover the pending to follow-up to maintain a high customer satisfaction.
- Assist in developing his skills and potential to achieve the goals and objectives which are already set by the organization.
Job Requirements
Knowledge And Skills
1. List typical education and experience
- High school graduate /a bachelor’s degree.
- 0-1 year of experience in Call Center or the Tourism Industry.
- Basic computer proficiency.
- Excellent in the English language.
2. List specific skills & competencies
• Connect with Others:
- Communicate with warmly and approachable way and positive spirit.
- Show caring and understanding of other’s needs and provide exceptional services.
•Communication & Influence:
- Should be open, honest and respectful, employees will reflect that attitude in their customer interactions as they are the voice and representative of the company.
- Communicates well with both superiors and subordinates.
- Takes time out to connect and demonstrate active listening.
•Deliver Results:
- Take responsibility, feel personally accountable for accomplishment of tasks and assignments efficiently and effectively.
•Flexibility:
- Ability to work a flexible schedule including non-traditional shifts/hours such as afternoons, weekends, and holidays.
