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Job Description
- Greet and welcome visitors, clients, and employees with professionalism and warmth.
- Answer, screen, and direct incoming phone calls to the appropriate departments or personnel.
- Manage the reception area to ensure it remains tidy, organized, and presentable at all times.
- Handle incoming and outgoing correspondence, including mail, packages, and emails.
- Maintain visitor logs and issue visitor badges in accordance with company security protocols.
- Assist with scheduling appointments, meetings, and conference room bookings.
- Provide accurate information regarding company services, office directions, and general inquiries.
- Support administrative tasks such as filing, data entry, and document management.
- Coordinate with office management and other departments to ensure smooth daily operations.
- Assist with special projects and other duties as assigned by management.
Job Requirements
- 1-2 years of experience in a receptionist, front desk, or administrative support role.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a friendly and approachable demeanor.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and office equipment.
- Ability to multitask and prioritize tasks in a fast-paced office environment.
- Professional appearance and attitude, with a commitment to delivering outstanding customer service.
- Strong organizational skills and attention to detail.
- Ability to handle confidential information with discretion.
- Punctuality and reliability in attendance and performance.
- Willingness to work full-time, onsite, and adapt to flexible office hours as needed.
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