Job Details
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Job Description
The Zoho CRM Automation Specialist will be responsible for maximizing the efficiency and effectiveness of our Zoho CRM platform. This individual will lead efforts in CRM automation, ensuring seamless integrations, and enhancing user adoption to drive business results.
Job Requirements
- Design, implement, and maintain Zoho CRM automation workflows to support business processes.
- Collaborate with sales, marketing, and other departments to understand their CRM needs and customize solutions accordingly.
- Troubleshoot and resolve issues related to Zoho CRM and its integrations with other tools.
- Stay up-to-date with Zoho CRM updates, new features, and best practices to drive continuous improvement.
- Provide training and support to Zoho CRM end-users, ensuring optimal adoption and usage.
- Monitor and report on CRM usage metrics, providing insights and recommendations.
- Ensure data integrity by setting up and monitoring data validation and cleaning procedures.
- Integrate third-party tools and platforms with Zoho CRM as required.