Job Details
Skills And Tools:
Job Description
Handle customer inquiries and provide accurate information regarding products/services.
Respond to customers through phone, email, or other communication channels.
Resolve customer complaints and issues in a professional manner.
Maintain accurate records of customer interactions and follow up when required.
Achieve assigned customer service and quality targets.
Escalate complex issues to the relevant department when necessary
Job Requirements
University graduates only.
Fresh graduates are welcome; previous experience is not required for selected accounts.
English level: B1+.
Excellent communication and customer-handling skills.
Good computer skills.
Males & females are welcome.
Ability to work in a team and under pressure.
Flexibility to work according to the assigned account's shift schedule.
Benefits:
Competitive salaries starting from 10,000 EGP Net + Variable, depending on the assigned account.
Salaries up to 15,400 EGP Gross for selected accounts.
Medical & Social Insurance.
Paid training.
Training period: 1 month.
Fixed morning or rotational shifts depending on the assigned account.
Multiple account opportunities with different career and compensation packages.
Locations:
Mohandessin
Maadi
