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Job Description
Responsibilities:
- Engaging with new traveling customers - Cooperating with incoming clients to determine their needs and consulting them on an appropriate destination, methods of transportation, travel dates, costs, and accommodations.
- Providing exceptional Customer Service - Making sure clients are thrilled with our services from start to finish, no matter what it takes.
- Facilitating the tailored travel deal - Supporting the process for clients with timely professional insight and expertise.
- Developing Travel and Customer service skills - Improving the professional level by attending various training events and workshops.
- Networking with colleagues and customers - Supporting existing and exploring new contacts in order to maintain a steadily evolving clients’ database.
Job Requirements
- Advanced/Native level of English (Reading, Writing, and Speaking).
- Impeccable Communication and Customer Service skills.
- Advanced level of PC knowledge.
- Hands-on experience with the GDS System is considered an advantage.
- Self-motivated individual with proven ability to work in a target-based environment and to achieve sales goals and objectives.
- Hands-on experience with industry-defining innovative trends - Getting to learn and use the latest in Travel and Customer service.