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Job Description
- Delivering excellent service to ensure high levels of customer satisfaction.
- Motivating the sales team to meet sales objectives by training and mentoring staff.
- Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
- Hiring, training, and overseeing new staff.
- Responding to customer complaints and concerns in a professional manner.
- Ensuring store compliance with health and safety regulations.
- Developing and arranging promotional material and in-store displays.
- Preparing detailed reports on buying trends, customer requirements, and profits.
- Undertaking store administration duties such as managing store budgets and updating financial records.
- Monitoring inventory levels and ordering new items.
Job Requirements
- Bachelor’s degree in Business Administration or relevant field preferred.
- A minimum of 5 years experience working in a fashion retail environment, ideally in a managerial role.
- Handling mega shops experience.
- preferred experience with o ZARA o H&M o LC WAIKIKI o DEFACTO o TOWN TEAM o BERSHKA
- Strong leadership and customer management abilities.
- Customer service-oriented with in-depth knowledge of basic business management processes.
- Excellent communication and interpersonal skills.
