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Customer Service Specialist

kraft pack - 10th of Ramadan City, Sharqia

Customer Service Specialist

kraft pack - 10th of Ramadan City, SharqiaPosted 1 month ago
24Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Skills And Tools:

Job Description

  • Answer incoming calls, emails, and handle business queries.
  • Build sustainable relationships of trust through open and interactive communication.
  • Open customer accounts by recording account information.
  • Maintain customer records by updating account information.
  • Resolve problems by clarifying the customer’s complaint, determining the cause of the problem, and following up to ensure resolution.
  • Identify and assess customers' needs to achieve satisfaction.
  • Preparing periodic business reports.

Job Requirements

  • 0-2 years of experience
  • Computer Skills
  • Good in the English language
  • Female preferred
  • 10th of Ramadan or Sherouk residents

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