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Application Support Engineer

SSC Egypt
Cairo, Egypt
Posted 2 years ago
36Applicants for1 open position
  • 1Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Responsibilities:

The Application Support Engineer, as part of the team, will be responsible for

  • Application administration, deployment, configuration, integration and testing the solution based on Technical and Business requirements.
  • Application troubleshooting and supporting.
  • Establishing the root causes of application errors.
  • Monitor and maintain the efficiency of our software applications
  • Performing analyses on software application functionality and suggesting improvements.
  • Ensuring effective front-end and back-end functionality of applications.
  • Consulting with the software development team, internal users, and clients to improve application performance.
  • Keeping a record of configuration changes and scheduling application updates.
  • Maintaining and updating technical documents and procedures
  • Execution of DB scripts/extracts data/information as needed (Oracle DB experience is recommended).
  •  React to High Severity issues technical situation that requires immediate attention.
  •  Work with multiple teams for successful resolution of issues and incidents.
  • Self-motivated professional to work with minimal direction with effective time management skills
  • Open to flexible working conditions including after-hours scheduled application maintenance and support

 

Job Requirements

The role requires working knowledge and experience using various tools including but not limited to the following:

  • Multiple applications/products  ( Working experience in enterprise applications/solutions)
  • Server’s Operating systems experience (Linux and Windows)
  • Database engine experience (Oracle)
  • Docker, Kubernetes deployment , YAML and CICD
  • Infrastructure components experience (Network, Firewall, Load balancers, HW/SW specification, Security )

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