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Job Description
- Manage the entire receivable accounts (AR) process, ensuring timely and accurate invoices, payment collections, and reconciliation of customer accounts.
- Develop and maintain AR policies, procedures, and controls to streamline processes and improve collection efficiency.
- Monitor aging reports and implement strategies for reducing outstanding balances and improving cash flow.
- Oversee the relationship with clients to address any payment delays, billing disputes, or discrepancies.
- Manage the accruals accounting process, ensuring that all revenue are recorded in accordance with the matching principle.
- Assist in the preparation of monthly, quarterly, and year-end journal entries related to accruals.
- Ensure compliance with accounting standards (GAAP/IFRS) and relevant tax regulations.
- Support external and internal audits by providing accurate and timely documentation for AR.
- Oversee timely collection of outstanding client payments and maintain accurate records.
- Ensure effective and professional communication with clients regarding outstanding balances and payment issues.
- Develop and execute strategies to minimize overdue payments and enhance recovery rates.
- Prepare regular reports on collection performance and provide cash flow projections for senior management..
- Negotiate payment plans and settlements while maintaining positive client relationships.
- Ensure compliance with company policies, financial regulations, and collection procedures.
- Oversee the escalation process for overdue accounts and resolve client disputes.
- Work with finance, operations, and sales teams to streamline billing, invoicing, and collection processes.
- Coordinate with the legal team for unresolved or high-risk accounts requiring legal intervention.
- Monitor changes in legislation and industry practices related to debt collection, ensuring the company adjusts its policies and practices accordingly.
- Analyze client payment patterns to predict future collection issues and adjust strategies proactively.
- Design incentive programs to encourage timely payment behavior among clients.
- Manage third-party collection agencies and legal advisors when necessary.
- Evaluate and revise internal collection and credit policies to minimize credit risk.
Job Requirements
- Bachelor’s degree in accounting or finance.
- Min. 5 years of experience in credit control, collections, or accounts receivable management.
- Experience in logistics and transportation fields industry or related sectors is highly preferred.
- Strong understanding of billing processes, contract management, and client relationship management in a service-oriented business.
- A Proven track record of reducing delinquencies and improving collection efforts in a previous role.
- Strong analytical and decision-making skills with a detail-oriented approach.
- Excellent negotiation skills with the ability to resolve conflicts and complex issues.
- Familiarity with financial accounting statements.
- Hands-on experience with accounting software packages, like QuickBooks, also ERP systems.
- Advanced MS Excel skills including Vlookups and pivot tables.
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