Operations Assistant

Brighton Cleaning Services is a UK-based company that provides full-service cleaning, linen logistics and guest-ready support for short-let and Airbnb hosts. We are looking for a detail-driven, self-employed professional to assist with our current workload and other back-office duties that keep daily operations running smoothly. The position is fully remote and long-term for the right person.

Key responsibilities (include but are not limited to)

• Daily scheduling & task creation – update the master calendar, add linen orders, create driver runs and flag check-ins/check-outs.
• Messaging & booking management – action WhatsApp / Jobber / e-mail enquiries, set up new client groups, maintain a running to-do list and escalate complex issues to the owner.
• Data & document upkeep – verify staff hours, update linen-usage and replenishment sheets, check invoice totals and keep thorough job notes.
• Quality control & client reporting – send “after-clean” photos, chase missing images, log issues with supporting media and adjust inspections for high-risk properties.
• Weekly / monthly admin – prepare 7-day driver tasks, confirm bookings, assist with subcontractor invoice checks and other tasks that may be assigned as we grow.
  
  Work schedule
• Days: Friday – Tuesday (rest days: Wednesday & Thursday)
• Hours: 09:00 – 17:00 UK time
• Full-time: 40 hrs/week, including UK public-holiday cover when shift falls on a holiday
• What you need to succeed