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Technical Support & Customer Ser...

Sigma for Imp & Exp & Op... - Fayoum, Egypt

Technical Support & Customer Service Engineer - Fayoum Branch

Sigma for Imp & Exp & Opera hearing Solutions - Fayoum, EgyptPosted 25 days ago
11Applicants for1 open position
  • 3Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Education Level:
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Job Description

  • Provide service and customer support during visits answering inquiries
  • Responsible for handling customer while testing a new hearing aid
  • Support the customer psychologically to accept their hearing loss and choose the suitable Hearing aid
  • Help customers to understand their Audiograms
  • Handle the implementation process for new hearing aid and giving customer orientation for the aid features, wearing, usage and preserving it.
  • Obtain ear impressions for preparing ear molds and hearing aid shells.
  • Prepare the work order and invoice, ear molds and maintenance documents and reports.
  • Apply amendments and fine tuning and re-fitting for HA.
  • Any others tasks assigned by the direct manager

Job Requirements

  • Biomedical , Science, Electrical , or Communication Engineering
  • Very good English.
  • Team work.
  • Excellent communication
  • Biomedical or communication Engineering
  • Up-to-date technical knowledge and software familiarity.
  • Females Only

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