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Job Description
- Receive, analyze, and answer all customers’ requests, questions, warranty claims and clarifications regarding to the maintenance.
- Prepare and follow up technical and commercial offers for spare parts, services contracts, products repairing
- Train and work closely with department team , achieving company strategy.
- Conduct site visits to resolve all breakdowns and to ensure customer satisfaction.
- Establish, promote, and maintain excellent rapport with all stakeholders.
- Contact the quality control department to analyze the breakdowns cause roots to take the preventive actions accordingly,
- Follow filing and archiving system
Job Requirements
- 7-14 years of Experience in Sales/Marketing in the Architectural field
- Ability to efficiently prioritize and manage multiple projects simultaneously
- University degree in Architect engineering.
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