Business Application Support Specialist - Ismailia
MTS -
Ismailia, IsmailiaPosted 3 years ago78People have clicked1 open position
Job Details
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Job Description
- Provide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency.
- Provide support for application configuration and upgrades, and problem analysis and resolution for application problems, in conjunction with the users.
- Escalate the complicated application problem analysis and suggested resolution for application problems to the concerned parties.
- Examine application functionality and performance and provide information about how it can be improved.
Job Requirements
- Bachelor's degree, preferable in computer science.
- Preferable experience in logistics or in the shipping field.
- IT Background or business analysis is a plus.
- Very good communication skills.
- The initiative, problem-solving skills, attention to details.
