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English Back Office Agent (Airlines Company).

Majorel Egypt
Katameya, Cairo
Posted 2 years ago
45Applicants for25 open positions
  • 18Viewed
  • 1In Consideration
  • 5Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

Main Responsibilities and Duties:

  • Support customers through e-mailing and web chatting.
  • Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service.
  • Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
  • Solve Customer's technical issues.

Work Conditions:

  • Rotational shifts (8 am till 5 pm) /(5 pm to 2 am )
  • Fixed weekend (Saturday and Sunday)

Job Requirements

  • Fluency in English is a must.
  • At least 6 months experience as a customer service .
  • Egyptians ONLY .
  • Graduates ONLY .
  • Males ONLY / Females Who Accept Rotational Shifts 
  • Customer services experience ( 6 months to 1 year) .

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