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Social Media Moderator

OPPO Egypt
Nasr City, Cairo
Posted 2 years ago
321Applicants for3 open positions
  • 292Viewed
  • 85In Consideration
  • 207Not Selected
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Job Details

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Job Description

  • Reply all inquiries on social media channels.
  • Tranlsate FAQs and support in website.
  • Create contents on posts.
  • Support in organizing, promoting internal events.
  • Photograph events and create event orders.
  • Social media moderator should respond to all given social media accounts professionally and on time while making sure to adhere to that brand and audience strategies.
  • Creating a great customer experience and loyalty.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Job Requirements

  • Good knowledge of graphics programs, photoshop, and Illustrator premiere.
  • Mass communication Graduates are preferred.
  • Good knowledge of using professional cameras (Pictures and videos)
  • Multitasking – Handle multiple conversations from different channels at once
  • Friendly, professional, and positive attitude.
  • Proficient communication, analytic/decision making, and human relation skills.
  • Content creator.
  • Good knowledge of google analytics.

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