Inside Sales Representative
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Job Details
Skills And Tools:
Job Description
Job brief:
We are looking for a motivated and well-spoken inside sales Rep to join our sales team. The inside sales Rep will be responsible for developing new leads, communicating with customers, understanding their needs, conducting discovery meetings, demos and ensuring a smooth sales process. You should be able to close sales and meet targets.
To be successful as an inside sales Rep you should be able to build instant rapport and achieve customer satisfaction. A top inside sales Rep should also be very competitive and a good listener. You will be focusing on customers in GCC and Africa.
Inside Sales Engineer Responsibilities:
● Communicating with customers, making outbound calls to potential customers, and following up on leads.
● Excellent Email communication skills and writing
● Understanding customers' needs and identifying sales opportunities.
● Answering potential customers' questions and sending additional information per email.
● Keeping up with product and service information and updates.
● Creating and maintaining a database of current and potential customers using our CRM
● Explaining and demonstrating features of products and services.
● Staying informed about competing products and services.
● Upselling products and services.
● Researching and qualifying new leads.
● Closing sales and achieving sales targets.
● Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
● Collaborate with the sales & marketing team to identify and grow opportunities.
● Conduct Tele-sales activities to capture potential leads attention
● Identify generated leads from the marketing team, filtering and qualifying them
● Follow strictly our sales process to acquire more clients
● Meet defined sales targets requested per quarter and per year.
Job Requirements
● Strong verbal and written communication skills on both (English & Arabic languages)
● Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.
● BA/BS degree in Business Administration, Sales or relevant field.
● Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
● Excellent listening, negotiation and presentation abilities.
● Excellent communication skills, both verbal and written.
● Previous experience in an outbound call center or a related sales position preferred.
● Good organizational skills and the ability to multitask.
● Excellent phone and cold calling skills.
● Exceptional customer service skills.
● Strong listening and sales skills.
● Ability to achieve targets.
