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Job Description
- Creating SLA renewal contracts, following up on renewal dates & updating SLA Sheet
- Creation & Follow up on the teams' task sheet
- Manage Google drive & Projects documentation
- Follow up on Visits & Training Reports
- Create new accounts, and keys for pharmacies, hospitals, and clinics & follow up on expiry dates along with generating reports when needed
- Create new accounts, Generate keys for hospitals, and clinics & follow up on expiry dates along with generating reports when needed
- Upload Project doc & clients correspondence on Google drive
- Check & upload staff transportation expenses
- Manage ticketing System(New Organization, New User, New Agent), Follow up on overdue tickets, Generate Ticking system reports and Assign Agents to Tickets if needed
- Manage Bitrix System
- Manage Dynamics Google drive & Projects documentation
- Manage Evaluation Process and evaluate team
- Create Profit and loss documents
- Create & Follow up On Staff Task sheet
- Follow up on Visits Report & Ack forms
- Creating Project status report
- Update SLA Data file
- Upload Project doc & clients correspondence on Google drive
- Check staff transportation expenses
- Upload Project expenses
Job Requirements
- Proven work experience as a Project Coordinator or similar role
- Experience in project management, from conception to delivery
- An ability to prepare and interpret flowcharts, schedules, and step-by-step action plans
- Solid organizational skills, including multitasking and time-management
- Strong client-facing and teamwork skills
- Familiarity with risk management and quality assurance control
- Strong working knowledge of Microsoft Project and Microsoft Planner
- Hands-on experience with project management tools (e.g. Basecamp or Trello)
- BSc in Business Administration or related field
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