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Job Description
- Review diagnostics and assess the functionality and efficiency of systems
- Implement security measures
- Monitor security certificates and company compliance of requirements
- Offer technical support to company staff and troubleshoot computer problems
- Install and update company software and hardware as needed
- Anticipate and report the cost of replacing or updating computer items
Job Requirements
- Working knowledge of relevant operating systems, software and programming
- Excellent problem-solving and critical thinking skills
- Keen attention to detail
- Good organization, time management and prioritization
- Efficient troubleshooting abilities
- Effective communication skills, including speaking, writing and active listening
- Great customer service and interpersonal skills