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Job Description
- Assess infrastructure on a regular basis to ensure it continues to meet necessary demands
- Man· Install and configure software and hardware
- Manage network servers and technology tools
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues
- Ensure security through access controls, backups and firewalls
- Upgrade systems with new releases and models
- Manage and Troubleshoot Camera CCTV, IP Camera, Attendance machine
- Manage and Troubleshoot Backup tool sage daily operations of the IT department
- Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction
- Coordinate the needs of in-house IT experts and remote employees, vendors, and contractors
- Protect customer data from outside infiltration through encryption, secure data storage, and other necessary means
- Assist with the installation of new hardware and software and help train employees on its use
- Manage and oversee departmental quotas
- Offer suggestions for possible upgrades and changes within the IT department
Job Requirements
- BSc/BA in IT, Computer Science, or relevant field
- Proven experience as a System Administrator, Network Administrator or similar role
- Experience with databases, networks (LAN, WAN) and patch management
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
- Familiarity with various operating systems and platforms
- Problem-solving aptitude
- Communication skills
- Working knowledge of virtualization, VMWare, or equivalent
- proven track record of developing and implementing IT strategy and plans
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best · Practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
- Strong knowledge of systems and networking software, hardware, and networking protocols
- BSc/Ba in Information Technology, Computer Science or a related discipline; professional Certification (MCSA) (CCNA), Fortinet, VMware
- Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
