Job Details
Skills And Tools:
Job Description
- Prepare of the OPD daily report concerning the occupancy of each doctor clinic and the apologies.
- Maintains a continuous customer satisfaction level to all patients by preventing or handling their complaints either Official or unofficial.
- Enhance customers and doctors' satisfaction by assisting in handling complaints, concerns and suggestions and providing appropriate follow-through.
- Facilitates cooperative and collaborative community relationships with (doctors, patients, nursing, technicians, customer service agents, medical director, marketing managers).
-Achieve the monthly target in the OPD clinics including and not limited to: Lab, Rad, Endoscopy and OR.
- Handles, investigates and resolves patients’ complaints ensuring patients’ satisfaction.
Job Requirements
- Bachelor’s degree .
- 1 : 3 years of experience.
-Communication skills.
-Good appearance.
- Experience in healthcare is preferable .
- Excellent interpersonal skills.