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Collection Agent

Greenlines company
Maadi, Cairo

Collection Agent

Maadi, CairoPosted 1 month ago
58Applicants for10 open positions
  • 10Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

Responsibilities:

  • Contact debtors by phone, email, or in writing to discuss outstanding debts.
  • Establish rapport with debtors and assess their financial situations.
  • Search and find the debtor using the available resources.
  • Negotiate and propose repayment plans or settlements in line with agency policies.
  • Maintain detailed records of all interactions with debtors and payment arrangements.
  • Comply with industry regulations and ethical standards during collections.
  • Provide accurate and timely reports to team leaders or management.
  • Handle debtor objections or disputes with professionalism and patience.
  • Achieve collection targets and key performance indicators (KPIs).
  • Keep updated on industry trends and changes in relevant laws.

Job Requirements

  • Bachelor's Degree
  • Good in English
  • Have previous experience in sales , customer support , Debt collection , call center

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